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service industry

02/19/2018 / By Jhoanna Robinson

Customer service, retail and warehouse jobs to be obsolete: Experts predict 1 in 5 jobs will be lost to robots in the next decade

Robots could replace humans in one out of five jobs in British cities within the next 12 years, or 2030, a new report from independent think-tank Centre for Cities showed. Retail, customer service, and warehouse jobs are the ones most at risk of being infiltrated by artificially intelligent beings, with struggling cities in the North and Midlands […]

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